““TherapyXperts have been customers of Kendlebell since 2007, using their services as virtual receptionists for a number of interrelated healthcare businesses to excellent effect. We find the Kendlebell team better than having a single onsite receptionist especially in respect of being able to handle multiple calls simultaneously and also in terms of not needing backup cover for annual leave/sickness. Kendlebell deliver a premium quality service that enhances our business at a reasonable price.”
Mairead O'Riordan – Owner / Director TherapyXperts
Helen O'Dwyer, PR1 Marketing & PR Consultancy
“At CMS, we have been using Kendlebell for over 5 years. Prompt answering of the telephone and accurate recording of messages are vital to our business of repairing printers and photocopiers. We find Kendlebell to be very efficient and it saves us the extra cost of hiring a receptionist. We get a summary of all messages every evening to ensure that no calls are missed out by us. I would highly recommend Kendlebell.”
Daniel Collins – Owner/Director CMS Ireland Ltd
“Kendlebell handle all of our inbound telephone calls. They also serve as an office to the association and are responsible for Subscription invoicing and payment, various marketing initiatives and other back office activities. We hold our quarterly board meetings in their boardroom. Overall, we have found Kendlebell services to be of a very high standard and would not hesitate to recommend them to any prospective clients.”
David Killeen – Chairman, Irish Franchise Association
“Kendlebell have provided an Answering and Tier 1 Support service for Klas for the past 3 years.They have been professional and courteous and provided Klas with an excellent service particularly for out-of-hours calls.”
Frank Murray – Senior Manager Klasonline
“Our company operates through a network of 18 virtual offices worldwide; Kendlebell Fairview by far offers us the most outstanding service. Nothing is a problem for the team; they handle our phone calls, clients and messages seamlessly with constant professionalism. They provide clients with information when required and process orders over the phone saving our own staff valuable time. We only wish they had other branches worldwide.”
Andrew Alexander-Hughes – Director, EasyDNA Limited
“We have been working with Kendlebell since 2007. From the start, their team have gone above and beyond our expectations. They've helped us increase our level of customer service while cutting our costs. As the first point of contact for our patients, we needed a partner that could take the time to learn the ins and outs of our business. They take care of all our incoming phone calls, diary management and more, to a higher standard than we could do internally. This allows us to focus on providing a high quality service without worrying about the day to day back office administration. They are a key part of our team that we trust and rely on each and every day. I've recommended their service to other business owners and will continue to do so.”
Kyle Bolton, Ultrasound Dimensions
"Kendlebell handle all of our inbound reception telephone answering and sales leads calls. We have found the service to be excellent with all inbound calls to the company handled efficiently and politely. Our customers are happy with our level of customer response. Overall, we are more than happy with the Kendlebell service which is both cost effective and professional."
Greg Murphy, Director, Tax Assist Accountants
"I have used Kendlebell’s Conference Bridge facility extensively. It allows me to communicate with my clients effortlessly and avoids extensive travel to one central meeting point for meetings."
