Interactive Voice Response (IVR) – Features and Benefits
How many times do we hear “Press 1 for Sales”,” Dial 2 for Customer Service” …. when we call a company’s telephone line? Many managers and CEOs don’t understand the value that an IVR service...
Should a Small Business use an Outsourced Phone Answering Service?
Phone Answering for Small Businesses Never miss a sales call again. Sales calls are the lifeblood of your business. What is the point in spending money on marketing or any other aspect of your business...
Overflow Call Answering – dealing with Peaks and Troughs in your business
It is not good for your business when your customers must be put on hold, leave a voicemail, or must call back later. Our Overflow Call Answering Service helps solve that problem. We provide you...
An Outsourced Virtual Receptionist service makes good business & economic sense!
How can a Virtual Receptionist help Callers? Virtual receptionists can be a very valuable asset to your team. They receive detailed training before they take a call. As a caller, your telephone calls will be...
Diary Management – effective outsourcing while you focus on clients
What is Diary Management? Effective Diary management is a must for any business owner to keep control of everything from internal and external meetings, making reminders, keeping a record of actions and deadlines as...
Benefits of outsourcing your Customer Helpdesk and Order Taking Service
Do you feel you lose potential customers due to not being able to handle all incoming calls? Do you struggle with your order taking processes? Are you looking for a more cost-effective way to service...
Summer Newsletter 2020
We hope you survived the lock-down and we are here to help in any way we can. In this newsletter we share ideas on Virtual reception in case key staff are working from home Our...
All – Ireland Business All–Stars Accredited Company 2020
Kendlebell Fiarview now an All – Ireland Business All–Stars Accredited Company 2020
Get holiday cover with Kendlebell’s Virtual Assistants
Get holiday cover with Kendlebell’s Virtual Assistants Whether you are lying on the beach, or trekking through the Pyrenees, it is the getting away from it all that you need. What you do not need...