Outsourced Customer Service

In addition to our telephone services, Kendlebell can provide a whole range of services which can help our customers. Among theses are, Order Taking, Credit Card Transactions, and Back-Office Administration.

Order Taking / Customer Service Helpdesk

Personal Assistants take orders/bookings on behalf of the client, allowing the client to carry on working without interruption.

Back-Office Administration

Many of our customers have a requirement for back office administration services. This can cover a whole multitude of services from a simple daily bank lodgement to complex order confirmation on our client’s systems.

Telephone Answering

Personal Telephone Answering
Virtual Receptionist Service
24 - 7 Phone Answering
Outsourced Call Centre Services
Holiday / Sickness Cover

Telephone Numbers

Geographic Numbers
Irish and UK Non-Geographic Telephone Numbers
IVR – Interactive Voice Response
Management of Out of Hours Personalised Voicemail
Information Line

Outsourced Customer Service

Order Taking / Customer Service Helpdesk
Back-Office Administration

Outbound Telephone Services

Data Cleansing
Debt Collection
Telemarketing
Customer Surveys