Telephone Call Answering & Message Taking

The first person a new or existing customer will speak to, when they call you, will create that vital first impression. You want them to know that they are dealing with a high quality organisation. So, you need to be assured that they will always be dealt with in a professional, efficient and courteous manner.

Home / Services / Inbound / Telephone Call Answering & Message Taking 

Never miss an important call again

 

Kendlebell always provide a simple and cost effective call answering service by allowing you to have an extra resource on call.

We provide a personal telephone answering service. All your calls are answered by your own PA, giving you peace of mind that you’ll never miss another new enquiry again. Kendlebell is a personal service; your clients hear a friendly human voice on the line, and not an answer machine.

The system at our offices immediately identifies who the call is for and allows the PA to give out helpful information or answer general enquiries on your behalf as if they were actually members of your staff. A script is agreed in advance and always delivered.

All of this at a fraction of the price of employing staff, involves no administration and gives an excellent first impression to the caller. Messages are passed to you instantly by either text-to-mobile, or e-mail or you can phone in and speak to your PA anytime. At the end of each working day we also send you an email logging ALL your messages taken that day.

 

 

You may be interested in our other Inbound services

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Customer helpdesk / order taking

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Diary Management

I find the team extremely efficient. They go above and beyond what I expected of them and are great to deal with.

Catherine Craddock, Proprietor
East Coast Physiotherapy & Sports Injury Clinic

 

Telephone Answering / Message Taking

Your staff clearly see it as a badge of honour to surpass client expectations. Kendlebell always represent us in an efficient, professional manner. These are the reasons why we have been using Kendlebell services for over 10 years.

Peter Doherty, Managing Director
Techsure I.T. Services

 

Inbound Call Handling

We find them excellent and efficient. It eliminates the need for a full time Receptionist and we get our messages instantly by text and email. This is followed at the end of the day by a full report of all of the calls for the day.

Daniel Collins – Owner/Director CMS Ireland Ltd

 

Telephone Surveys

Kendlebell have consistently demonstrated a high degree of professionalism and integrity in the manner in which they have worked with us. The team’s dedication, passion and work ethic is evident every day in their business practices. Tom and his team demonstrate a high degree of flexibility and willingness to adapt to suit our ever changing needs.

I highly recommend Kendlebell to all companies. They are dependable, reliable and above all a pleasure to deal with.

Conor Hughes, Client Director

 

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Hear From You.

Here at Kendlebell Ireland we provide a quality service and we know our customers value  using an outsourced Phone Answering Service and a Virtual Office Service!
If you are interested, give us a call. We would be happy to help you.