Personal Telephone Answering
For most companies, working on a small scale, cost is the central issue. Kendlebell can provide a simple and very cost effective solution, providing customers with their own team of dedicated personal assistants.
All your calls are answered by your own PA, giving you peace of mind that you’ll never miss another new enquiry again. Kendlebell is a personal service; your clients hear a friendly human voice on the line, and not an answer machine.
The system at our offices immediately identifies who the call is for and allows the PA to give out helpful information or answer general enquiries on your behalf as if they were actually members of your staff.
All of this costs a fraction of the price of employing staff, involves no administration and gives an excellent first impression to the caller. Messages are passed to you instantly by either text-to-mobile, fax or e-mail or you can phone in and speak to your PA anytime. At the end of each working day we can also send you a fax or email logging ALL your messages taken that day.
“We have used Kendlebell for a good number of years. We find them excellent and efficient. It eliminates the need for a Full Time Receptionist and we get our messages instantly by text and email. This is followed at the end of the day by a Full Report of all of the calls for the day so it helps keep our Customer Service at CMS to a very high standard. I would highly recommend Kendlebell.”
Daniel Collins, Managing Director
CMS – Copy and Mailroom Solutions