At Kendlebell, we believe business shouldn’t stop when the office lights go off. Whether you’re a legal practice, medical clinic, property agency, or service-based business, your clients expect support, reassurance, and a human voice—no matter the hour.
When it comes to scaling an Irish SME, the question isn’t just about how much a phone answering service costs. It’s about how much money your business is losing by not having one. Every missed call is a missed quote, a missed booking, or a client moving on to a competitor.
At Kendlebell, we believe in transparent, cost effective pricing. Here is a breakdown of how the costs of a phone answering service work and why it is a fraction of the price of hiring internally.
The Cost Comparison: In-House vs. Kendlebell
For most businesses in Dublin and throughout Ireland, hiring a full-time receptionist is a major financial commitment. When you factor in the average receptionist salary, PRSI, holiday pay, and office overheads, the bill adds up quickly.
| Feature | In-House Receptionist | Kendlebell Phone Answering Service |
| Average Annual Cost | approx. €30,000+ | From approx. €660 + |
| Additional Overheads | Rent, equipment, PRSI, pension | None |
| Reliability | Breaks, lunch hours, sick leave | Always covered (8:30am – 6:00pm) |
| Scalability | Fixed capacity | Scales with your call volume |
By choosing a Kendlebell phone answering service, businesses typically save up to 70% on the cost of traditional recruitment.
How Kendlebell’s Pricing Works
We don’t believe in “one size fits all.” Our pricing is designed to be flexible, ensuring you only pay for what you actually use. Our costs are built around a base rate plus the specific services you require.
1. The Core Call Answering Plan
Our base phone answering service is calculated on your estimated monthly call volume. We’ve developed a unique Price Calculator to help you estimate your monthly spend based on your specific traffic.
2. Strategic Add-Ons
You can customize your plan with specific services to fit your workflow:
-
Virtual Receptionist (€35/month): Our PAs can patch calls through to your mobile or landline, acting as your front-of-house team.
-
Diary Management (€30/month): We manage your online booking system and schedule appointments in real-time.
-
Support Services: Additional costs for items like Geographic Numbers (€20/month) or a Dublin Business Address (€40/month) can be added to create a full virtual office.
Flexibility is Key
One of the greatest benefits of the Kendlebell phone answering service is its adaptability. We monitor your call usage and can adjust your plan monthly to ensure it remains the most cost-effective option for your current business needs. Whether you need Overflow Cover for a busy season or permanent support, the cost is manageable and predictable.
Get an Instant Quote
Why guess when you can know for sure? Use our Online Price Calculator to get an immediate estimate for your Dublin-based business. Better yet, we offer a 2-week free trial with no obligation, allowing you to see the professional impact of our service before spending a cent.
Ready to streamline your operations? Call Kendlebell at 1800 839 955, email info@kbell.ie, or visit www.kbell.ie to explore our full range of services.