Physiotherapy Solutions
Focus on Patients, We’ll Answer
Diary Management and Call Answering for Physios
Running a physiotherapy practice means balancing patient care with a constant stream of calls and enquiries. At Kendlebell, we know your priority is with your patients in the treatment room, not answering the phone. That’s why our call answering and diary management services are designed to give physiotherapists the professional support they need while maximising efficiency.
Every call is answered promptly and professionally, ensuring your patients feel valued from the first point of contact. From booking new appointments to rescheduling existing ones, Kendlebell eliminates missed calls and lost opportunities, helping your practice grow while maintaining a reliable and friendly image.
Our services go beyond call answering. We provide full diary management, overflow handling during busy periods, and outbound follow-up such as booking confirmations and reminders. This reduces no-shows, keeps schedules organised, and ensures your clinic runs smoothly without the stress of managing it all yourself.
Kendlebell acts as an extension of your team, adapting to the unique needs of your practice. With our support, physiotherapists can focus on delivering treatment while knowing their patients are always cared for and their diary is under control. The result is more time, greater efficiency, and a stronger, more professional practice.
Diary Software we use for our customers
Services that are perfect for Physios
Diary Management Service
Phone Answering and Message Taking
Overflow Call Answering
How do we sound?
"Reception and Diary Management"
"We've been using Kendlebell at Ultrasound Ireland for over 15 years . It's been a tremendous help in helping us maintain a high level of customer service and availability. Highly recommended. Very happy with the service and looking forward to working together for many more years"
"I don't know why I didn't do it earlier!"
I have been using Kendlebell since November 2020 and found it has really changed my business. Due to COVID19, like everyone, I have had to change my clinic set up, so taking away the pressure of answering the phone has been a life saver. I don't know why I didn't do it earlier! The staff that answer the phone are helpful and email me straight away with any questions."
"Improved efficiency"
We have been using Kendlebell's service for a few years now and the difference it has made to the efficiency of my practice admin around calls and booking appointments has been huge. They are always very professional dealing with my patients and Paul and his team are always there to deal with any queries that arise in a prompt manner
"Never miss a call"
We have been using Kendlebell for a number of years now and our practice has truly benefitted from the 24/7 virtual receptionist services. Paul and Michelle are brilliant to deal with and are always on hand to discuss our needs. We now never miss a call and can keep in touch with our patients 24/7 365 days per year! We highly recommend Kendlebell and their team.
"surpass client expectations"
Your staff clearly see it as a badge of honour to surpass client expectations. Kendlebell always represents us in an efficient, professional manner. These are the reasons why we have been using Kendlebell services for over 15 years.
