We will work with our clients to agree a suitable script / questionnaire before undertaking the survey work. Using a suitable contact list (typically provided to us by our client), we will make conduct the telephone interview and update either on the clients or our own systems. At the end of the project, we will supply the client with a summary of the information sought in the survey in an agreed format.
“Realex use Kendlebell's services to conduct a monthly customer satisfaction survey of recently signed-up customers. we have been using their services for over 4 years, and have found the Kendlebell staff to be extremely conscientious and thorough. They conduct over 200 surveys a month on our behalf, and we are delighted with the results.”
Louise Lydon – Realex Payments Ltd.
"Kendlebell have consistently demonstrated a high degree of professionalism and integrity in the manner in which they have worked with us. The team’s dedication, passion and work ethic is evident every day in their business practices. Tom and his team demonstrate a high degree of flexibility and willingness to adapt to suit our ever changing needs.
I highly recommend Kendlebell to all companies. They are dependable, reliable and above all a pleasure to deal with."