Virtual Receptionist
Seamless Reception, Without the Desk
Boost your operational effectiveness
Kendlebell’ s Virtual Receptionist Service means you can wave goodbye to absenteeism and missed calls forever! Holiday periods and staff sickness can be covered by us by simply diverting your calls. You know they will always be answered with the agreed script which will demonstrate your professionalism and customer focus.
The Kendlebell team will act exactly as you would expect any receptionist to operate. They will take all incoming calls and transfer them through to the direct dial or mobile of the member of staff sought.
If these individuals are not available, they can give callers the option to leave a voicemail or simply take a message which the PA will send on immediately.
They will do so immediately by text or email with an end of day report summarising all your calls being sent as well.
All of this is done seamlessly and without the company’s customers being aware that you are suing a virtual receptionist from Kendlebell.
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What is a Virtual Receptionist?
A Virtual Receptionist from Kendlebell is a professional call-handling service that acts as the perfect extension of your business. Instead of missing important calls or relying on voicemail, our trained team answers in your company name, manages messages, and transfers calls as needed — just like an in-house receptionist. The difference? We’re flexible, cost-effective, and always available when you need us. Whether you’re a sole trader, a growing SME, or a larger company, Kendlebell ensures your callers are greeted with professionalism, warmth, and efficiency every single time.
Why is Virtual Receptionist more cost effective?
Hiring a full-time receptionist comes with salary, training, holiday cover, and overhead costs. With Kendlebell’s Virtual Receptionist service, you only pay for the calls we handle — no downtime, no hidden expenses. Our team is always available, ensuring your business never misses an opportunity, while saving you up to 70% compared to employing in-house staff. It’s the smart, flexible, and budget-friendly way to deliver a professional first impression every time.
"Telephone Surveys"
"Kendlebell have consistently demonstrated a high degree of professionalism and integrity in the manner which they have worked with us. The teams dedication, passion and work ethic is evident every day in their business practices. Paul and his team demonstrate a high degree of flexibility and willingness to adapt to suit our ever changing needs. I highly recommend Kendlebell to all companies. They are dependable, reliable and above all a pleasure to deal with. "
"Diary Management"
"We have been using Kendlebell for over five years now and would be lost without them. We cannot justify the cost of a full time admin and with Kendlebell our calls are answered Mon - Fri 9-6 without fail. We dont't have to worry about getting cover for the annual leave, maternity leave or sick leave. They are efficient, professional and look after our patients as if they were part of our team"
"Reception and Diary Management"
"We've been using Kendlebell at Ultrasound Ireland for over 15 years . It's been a tremendous help in helping us maintain a high level of customer service and availability. Highly recommended. Very happy with the service and looking forward to working together for many more years"
"I don't know why I didn't do it earlier!"
I have been using Kendlebell since November 2020 and found it has really changed my business. Due to COVID19, like everyone, I have had to change my clinic set up, so taking away the pressure of answering the phone has been a life saver. I don't know why I didn't do it earlier! The staff that answer the phone are helpful and email me straight away with any questions."
"Improved efficiency"
We have been using Kendlebell's service for a few years now and the difference it has made to the efficiency of my practice admin around calls and booking appointments has been huge. They are always very professional dealing with my patients and Paul and his team are always there to deal with any queries that arise in a prompt manner
"Never miss a call"
We have been using Kendlebell for a number of years now and our practice has truly benefitted from the 24/7 virtual receptionist services. Paul and Michelle are brilliant to deal with and are always on hand to discuss our needs. We now never miss a call and can keep in touch with our patients 24/7 365 days per year! We highly recommend Kendlebell and their team.
"An Excellent Service"
We have been using kendlebell for the past 10 years and they simply provide an excellent service.
