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  • Call Answering Services
    • Phone Answering and Message Taking
    • Virtual Receptionist
    • Diary Management Service
    • Overflow Call Answering
    • Holiday Phone Cover
    • Kendlebell Concierge Service
  • Outbound Services
    • Telemarketing & Appointment Generation
    • Customer Surveys
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Home » Services » Call Answering Services

Call Answering Services

Your Calls, Professionally Handled

We answer your business calls

So you can focus on what matters most…
growing your company.

 

Listen to one of our Team

We represent you in a professional manner so you never miss a call or business opportunity. We are cost effective so you may not have to employ a full time receptionist.

Clients only pay for the calls they receive.

See our Price Calculator to estimate your monthly charges and see how much you can save. Or take a Free Trial for a week and see for yourself.

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Diary Management Service

Maximise efficiency and capture every business opportunity with Kendlebell’s Diary Management service. Avoid the high costs of an on-site receptionist and the risk of unanswered calls or impersonal voicemail greetings. Our Diary Management service ensures your calls are professionally managed and your schedule is promptly updated, allowing you to concentrate on your work. Choose Kendlebell for streamlined, effective Diary Management, keeping your business connected.

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Holiday Phone Cover

Take a break without worrying about missed calls. With Kendlebell’s Holiday Phone Cover, your business stays connected even while you’re away. Our professional team answers in your company name, handles enquiries, and passes messages on promptly, ensuring no opportunities slip through the net. It’s a cost-effective way to maintain business continuity and give yourself peace of mind while you recharge.

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Overflow Call Answering

Maximise efficiency and capture every business opportunity with Kendlebell’s Diary Management service. Avoid the high costs of an on-site receptionist and the risk of unanswered calls or impersonal voicemail greetings. Our Diary Management service ensures your calls are professionally managed and your schedule is promptly updated, allowing you to concentrate on your work. Choose Kendlebell for streamlined, effective Diary Management, keeping your business connected.

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Virtual Receptionist

Maximise efficiency and capture every business opportunity with Kendlebell’s Diary Management service. Avoid the high costs of an on-site receptionist and the risk of unanswered calls or impersonal voicemail greetings. Our Diary Management service ensures your calls are professionally managed and your schedule is promptly updated, allowing you to concentrate on your work. Choose Kendlebell for streamlined, effective Diary Management, keeping your business connected.

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Phone Answering and Message Taking

Never miss a customer call again with Kendlebell’s Call Answering & Message Taking service. Forget the cost of a full-time receptionist or the risk of unanswered calls and voicemails. Our friendly, professional team answers in your company name, takes accurate details, and delivers messages straight to you, ensuring every enquiry is captured and every opportunity followed up. It’s a simple, cost-effective way to keep your business connected and your customers happy.

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Kendlebell Concierge Service

Kendlebell is proud to offer our Concierge service, a powerful service designed to automate your appointment booking and slash your operational costs. It provides all the benefits of a 24/7 receptionist for a fraction of the price.

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the Kendlebell difference

Our normal hours are Monday-Friday 8:30am-6:00pm (including lunch hours). This covers the majority of our clients needs. However we can provide extended hours and a full 24 X 7 Service if required. We’re there for whenever you need us!

Flexibility is at the heart of what we do. Whether you need full-time call answering, overflow support during busy periods, or holiday cover, our services adapt to suit your exact requirements. We don’t believe in one-size-fits-all, instead, we tailor our solutions so you get the right support, exactly when you need it.

Every call is answered by a real person, never a bot or voicemail. Our friendly, professional team ensures your callers feel valued and understood, building trust from the very first hello. We combine warmth and professionalism to give your business a genuine human touch that technology alone simply can’t deliver.

Our team is made up of experienced, long-serving professionals all of whom live and work locally in Ireland. With years of knowledge behind them, they understand local business needs and represent your company with genuine care and consistency. Every call is handled with confidence, professionalism, and a personal touch, ensuring your customers always receive the best possible service.

"Telephone Surveys"

"Kendlebell have consistently demonstrated a high degree of professionalism and integrity in the manner which they have worked with us. The teams dedication, passion and work ethic is evident every day in their business practices. Paul and his team demonstrate a high degree of flexibility and willingness to adapt to suit our ever changing needs. I highly recommend Kendlebell to all companies. They are dependable, reliable and above all a pleasure to deal with. "

Conor Hughes, Client Director
Testimonial from Conor Hughes, Client Director

"Diary Management"

"We have been using Kendlebell for over five years now and would be lost without them. We cannot justify the cost of a full time admin and with Kendlebell our calls are answered Mon - Fri 9-6 without fail. We dont't have to worry about getting cover for the annual leave, maternity leave or sick leave. They are efficient, professional and look after our patients as if they were part of our team"

Ciara Mooney, Clinical Director
Testimonial from Ciara Mooney, Clinical Director

"Reception and Diary Management"

"We've been using Kendlebell at Ultrasound Ireland for over 15 years . It's been a tremendous help in helping us maintain a high level of customer service and availability. Highly recommended. Very happy with the service and looking forward to working together for many more years"

Kyle Bolton, Director
Testimonial from Kyle Bolton, Director

"I don't know why I didn't do it earlier!"

I have been using Kendlebell since November 2020 and found it has really changed my business. Due to COVID19, like everyone, I have had to change my clinic set up, so taking away the pressure of answering the phone has been a life saver. I don't know why I didn't do it earlier! The staff that answer the phone are helpful and email me straight away with any questions."

Jill Dunlop, Owner
Testimonial from Jill Dunlop, Owner

"Improved efficiency"

We have been using Kendlebell's service for a few years now and the difference it has made to the efficiency of my practice admin around calls and booking appointments has been huge. They are always very professional dealing with my patients and Paul and his team are always there to deal with any queries that arise in a prompt manner

Kieran O'Reilly, Owner
Testimonial from Kieran O'Reilly, Owner

"Never miss a call"

We have been using Kendlebell for a number of years now and our practice has truly benefitted from the 24/7 virtual receptionist services. Paul and Michelle are brilliant to deal with and are always on hand to discuss our needs. We now never miss a call and can keep in touch with our patients 24/7 365 days per year! We highly recommend Kendlebell and their team.

Rosemary Brown, Practice Manager
Testimonial from Rosemary Brown, Practice Manager

"An Excellent Service"

We have been using kendlebell for the past 10 years and they simply provide an excellent service.

Geraldine Doyle, Marketing Manager, Senator Windows
Testimonial from Geraldine Doyle, Marketing Manager, Senator Windows

"surpass client expectations"

Your staff clearly see it as a badge of honour to surpass client expectations. Kendlebell always represents us in an efficient, professional manner. These are the reasons why we have been using Kendlebell services for over 15 years.

Peter Doherty, Managing Director TECHSURE
Testimonial from Peter Doherty, Managing Director  TECHSURE

"Inbound Call Handling"

"We find Kendlebell excellent and efficient. It eliminates the need for a full time receptionist, and we get our messages instantly by text and email. This is followed at the end of the day by a full report of all the calls for the day."

Daniel Collins, Owner CMS
Testimonial from Daniel Collins, Owner CMS

Solicitors

Kendlebell is the perfect partner for solicitors seeking a professional and reliable call answering service. With a dedicated team trained to handle sensitive enquiries with discretion, efficiency, and accuracy, Kendlebell ensures that no client call goes unanswered. Their flexible service supports busy practices by providing seamless client care, maintaining confidentiality, and projecting the highest professional standards – exactly what the legal sector demands.

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Physiotherapist

Kendlebell is the ideal call answering solution for physiotherapists who need to balance patient care with managing incoming calls. With a friendly and professional team handling appointments, enquiries, and messages, Kendlebell ensures your clients always receive prompt attention while you remain focused on treatment. By providing a seamless, reliable, and approachable service, Kendlebell helps physiotherapy practices deliver the best possible patient experience without the distraction of missed calls.

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Healthcare Clinics

Kendlebell is the perfect call answering partner for the healthcare sector, providing a professional, compassionate, and reliable service. Whether handling appointment bookings, patient enquiries, or urgent messages, their trained team ensures every call is answered promptly and with care. By supporting busy practices and clinics, Kendlebell allows healthcare professionals to focus on delivering quality care while maintaining excellent communication and trust with patients.

Kendlebell - the perfect answer - Company Logo

At Kendlebell, we can provide cost-effective solutions to your back-office functions by providing telephone answering services, virtual phone numbers and virtual offices.

Call Answering News

Checkout our news and blog articles related specifically to Call Answering

July 11, 2025

Call Answering / Industry Insights / News /

Why Solicitors & Accountants Are Turning to Call Answering Services Like Kendlebell

In today’s fast-paced, client-driven world, solicitors and accountants are under increasing pressure to be available, responsive, and efficient — all while maintaining the highest professional standards.
Read more

July 11, 2025

Call Answering / Client Stories / News /

The Impact of Using Kendlebell’s Call Answering Service: By the Numbers

In today’s competitive business environment, every missed call is a missed opportunity. Small businesses and growing companies often struggle to balance core operations with quality customer service. That’s where Kendlebells Call Answering Service comes in — offering professional, reliable call handling that ensures your business never misses a beat. But how much of a difference does it really make?
Read more

July 11, 2025

Call Answering / Community & CSR / News /

Why Kendlebells Call Answering Service Beats Voicemail Every Time

In today’s fast-paced world, first impressions count more than ever—especially in business. When a customer calls your company, what greets them says a lot about your brand. So, ask yourself: are you still letting calls go to voicemail?
Read more

July 11, 2025

Call Answering / News / Tips & Best Practices /

How Kendlebell Can Support Your Business with Overflow Call Answering

In today’s fast-paced business world, every call matters. Missing a call might mean losing a valuable customer, a new lead, or an important business opportunity. However, it’s not always possible to answer every call — especially during peak times, staff absences, or unexpected surges in demand. That’s where Kendlebell’s Overflow Call Answering Service comes in.
Read more

August 28, 2025

Call Answering / Company Updates / News /

Call Answering Services vs. Hiring an In-House Receptionist

In today’s fast-paced business environment, first impressions matter. When a client calls your office, how that call is handled can determine whether you win a new customer or lose one. That’s why having a reliable call handling solution is essential.
Read more

August 11, 2025

Call Answering / News / Technology & Tools /

Round-the-Clock Support – Why Our 24-Hour Call Answering Service Makes All the Difference

Read more

May 31, 2025

Blog / Call Answering / Diary Management / Overflow /

Why Your Business Should Use Kendlebell to Return Missed Calls

Stay up to date with the latest from Kendlebell — where exceptional call answering meets unmatched reliability. From service updates to client success stories, discover how our 24/7 reception team continues to support businesses with care, professionalism, and precision.
Read more
See all Call Answering News

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