Overflow Call Answering can save your reputation and increase sales!
Have you ever tried calling a supplier or service provider and after 5 rings it goes to an answer machine? What do you do? leave a message? think they are understaffed? not sure if they...
Why Small Businesses should have a Business Phone Answering & Message Taking Service
There are several reasons why a small business should consider using a Business Phone Answering & Message Taking service. Among these are: Avoid missing Sales calls Sales calls are the most important calls a...
Autumn Newsletter 2021
This year we are celebrating 15 years in business. We are delighted to have grown to 4 offices and survived the many challenges thrown at all business over the last few years. We like many...
Celebrating 15 years of Kendlebell
Where has the time flown? We started with 3 staff and no customers and now as a group we have 4 offices, 42 staff and over 1,000 customers. Tom and his partner at the time...
Meet Michelle – our Office Manager
Right from the start of her career at Kendlebell, Michelle showed strong leadership qualities, a great ability to learn quickly, and a keen focus on customer care. So, it was no surprise she quickly rose...
The impact of a missed sales call – outsourcing your telephone support may be the answer
When your business suffers from missed calls, you’re not just missing out on a single conversation. You’re also losing out on valuable opportunities to grow your business. Business communication rarely hinges on a single phone...
2 in a row for Kendlebell team
Kendlebell are delighted to receive Business All-Star Accreditation for a second year. Our team has been very busy over the last 8 weeks working with the All-Ireland Business Foundation to achieve our Business All-Star Accreditation...
INTERACTIVE VOICE RESPONSE
How it can make a difference to your business – FEATURES AND BENEFITS How many times do we hear “Press 1 for Sales”,” Dial 2 for Customer Service” …. when we call a company’s telephone line.?...
Holiday Phone Cover – don’t miss a call when you are away
Holiday Cover so you enjoy your well – earned break You do not want to miss an important call because you are on holidays or key staff are away. Who will cover the office calls...