1. Oct 2019

WHY MAKING A GREAT FIRST IMPRESSION OVER THE TELEPHONE IS VITAL FOR YOUR BUSINESS

Why making a great first impression over the phone is vital in business? The significance of first impressions are as important over the phone as they are in person – in fact because ending a conversation is so effortless over the phone it could be argued...

1. Oct 2019

THE IMPACT OF MISSED CALLS ON YOUR BUSINESS

Why Missed Calls harm your business For most businesses, your phone is your lifeline to current and potential customers. Your phone is what brings in business and what helps keep business coming in. However, even with digital forms of communication like web forms,...

1. Oct 2019

ADVANTAGES TO OUTSOURCING YOUR CALLS TO A CALL ANSWERING SERVICE

There are many advantages to outsourcing the calls to your business to an answering service. Outsourcing can improve your efficiency, reduce your costs, help with staff retention, help grow your sales and provide better customer satisfaction to your customer base....