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Diary Management

It can be expensive to employ an on-site receptionist. But when you’re busy, are callers greeted by a machine or left unanswered? If so, you risk losing business. Maybe you are trying to do both – work and answer calls. If callers do not get a reply, they often call someone else. In addition, if someone cancels and leaves a message , it might be too late to call someone on the waiting list . We can do that while you work and update your diary.

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Diary Management offloads the basics

Our PA’s can answer your calls and make appointments (managing your diary), saving you up to 70% of the cost of employing a receptionist. Paying a full time receptionist to do appointment scheduling, diary management or calendar management is expensive so why not outsource your diary management to Kendlebell.

While you are busy in meetings or with clients, your dedicated team of PA’s (Diary Management Specialists) at Kendlebell can be taking calls and booking appointments for you as well as making entries into your online diary. We can manage your online diary securely using a Username and Password. Appointment scheduling only happens when we receive the call so you only pay for each call, not a full time receptionist when you avail of our Diary Management service.

Our Diary Management teams provide a personal, friendly approach that can really make an impact and promote a professional experience with your business contacts, right from the start. Your diary management appointment scheduling will be as if it is your own staff do it for you.

You can see your scheduled appointments any time on your online diary. We can take calls to fill in gaps in your diary or change appointments while you are busy. Simply put, we are managing your diary for you.

Medical practitioners, consultants, property companies and lawyers have all come to find our diary management service excellent and an essential part of their business. In particular we focus on physiotherapy diary management clinics as they wish to outsource their calendar management. You pay as you go for this appointment scheduling so it is a very economic service.

See how Diary Management can help improve your business performance – see our blog.

Checkout our Diary Management FAQs

What is Diary Management

Diary Management is …..

Why is Diary Management more cost effective

Diary Management is more cost effective because ……

How do you make more revenue with Diary Management

Because we keep your diary full every day

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Diary Management

I find the team extremely efficient. They go above and beyond what I expected of them and are great to deal with.

Catherine Craddock, Proprietor
East Coast Physiotherapy & Sports Injury Clinic

 

Telephone Answering / Message Taking

Your staff clearly see it as a badge of honour to surpass client expectations. Kendlebell always represent us in an efficient, professional manner. These are the reasons why we have been using Kendlebell services for over 10 years.

Peter Doherty, Managing Director
Techsure I.T. Services

 

Inbound Call Handling

We find them excellent and efficient. It eliminates the need for a full time Receptionist and we get our messages instantly by text and email. This is followed at the end of the day by a full report of all of the calls for the day.

Daniel Collins – Owner/Director CMS Ireland Ltd

 

Telephone Surveys

Kendlebell have consistently demonstrated a high degree of professionalism and integrity in the manner in which they have worked with us. The team’s dedication, passion and work ethic is evident every day in their business practices. Tom and his team demonstrate a high degree of flexibility and willingness to adapt to suit our ever changing needs.

I highly recommend Kendlebell to all companies. They are dependable, reliable and above all a pleasure to deal with.

Conor Hughes, Client Director

 

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Our Prices

You can use our Online Quotation tool or simply see how much our services cost. 

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Hear From You.

Here at Kendlebell Ireland we provide a quality service and we know our customers value  using an outsourced Phone Answering Service and a Virtual Office Service!
If you are interested, give us a call. We would be happy to help you.