Live Chat – the way forward for website support – but can you manage it?
Live Chat – the way forward for website support – but can you manage it? In today’s digital age, businesses need to embrace new technologies to remain competitive. One tool that has proven to be...
Outsourcing your IT Support Ticketing Calls allows you to prioritise on key client issues
Are you tired of constantly dealing with IT support ticketing calls or customer care inquiries? Are you looking for a more efficient and effective way to handle these types of calls? If so, you should...
Outsource your IT Ticketing Calls – and improve your customer service!
We can act as your first point of contact and ensure any queries or problems that your customers may have, are expertly dealt with. At Kendlebell we ensure that all helpdesk procedures are followed and...
Make sure that you deliver a great “First Impression” on the telephone
Outsourcing your telephone answering to Kendlebell ensures that your “first impressions” are great, professional and consistent. Why making a great first impression over the phone is vital in business? The significance of first impressions is...
Outsourced telephone answering can bring huge advantages to your business
If you are an entrepreneur or small business owner, you typically need to take on many duties during each working day. The traditional way to deal with your work requirements was to hire employees to...
Hiring a Virtual Receptionist is clever practice for small businesses
12 reasons why outsourcing your reception to a Virtual Receptionist makes economic and practical sense and good business practice What is a Virtual Receptionist? A virtual receptionist is like a receptionist, but ‘virtual’ – it...
Outsourcing Overflow Call Answering to Kendlebell makes good business sense
Picking up the phone is a highly lucrative activity for local businesses. Nearly half of local mobile searches end in a phone call, meaning your phone line is teeming with potential customers. Small businesses in...
Outsourced Helpdesk and Ticketing Service
Kendlebell provide Outsourced Helpdesk and Ticketing Services to many of our clients in the IT and other industries. As an outsourced telephone support service, we will provide our customers with a dedicated number which will...
Outsourced Diary Management – saving you time and money
Kendlebell provide Diary Management Services on behalf of a variety of customers, mostly professionals e.g., Physiotherapists, Doctors, Dentists. This involves the client outsourcing their online diary to Kendlebell which we can access securely and update...