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Summer Newsletter 2020

We hope you survived the lock-down and we are here to help in any way we can. In this newsletter we share ideas on Virtual reception in case key staff are working from home Our...

Overflow Call Answering ensuring you never miss a call

Overflow Call Answering ensuring you never miss a call There are many reasons why a company should outsource their overflow calls to an outsourced Call Centre. Among these are: Reduce Hold Times An overflow call...

Virtual Reception – A Viable Alternative

Your company reception is one of the most important departments in your business. This is where new and existing customers have their first interaction with the company. Hiring a full-time receptionist can be expensive especially...

Why use a Call Answering Service?

Many businesses now outsource their call answering to a third party. This makes sense for several reasons which are outlined below. Allows you and your staff to get on with your core business Answering phones...