Benefits of outsourcing your Customer Helpdesk and Order Taking Service
Do you feel you lose potential customers due to not being able to handle all incoming calls? Do you struggle with your order taking processes? Are you looking for a more cost-effective way to service...
Summer Newsletter 2020
We hope you survived the lock-down and we are here to help in any way we can. In this newsletter we share ideas on Virtual reception in case key staff are working from home Our...
All – Ireland Business All–Stars Accredited Company 2020
Kendlebell Fiarview now an All – Ireland Business All–Stars Accredited Company 2020
Get holiday cover with Kendlebell’s Virtual Assistants
Get holiday cover with Kendlebell’s Virtual Assistants Whether you are lying on the beach, or trekking through the Pyrenees, it is the getting away from it all that you need. What you do not need...
Overflow Call Answering ensuring you never miss a call
Overflow Call Answering ensuring you never miss a call There are many reasons why a company should outsource their overflow calls to an outsourced Call Centre. Among these are: Reduce Hold Times An overflow call...
Advantages to outsourcing your Business Telephone Answering
If you are getting to the point in your company’s growth where you are struggling to meet growing volume, it makes sense to consider an outsourced Business Telephone Answering service. This will help your business...
Virtual Reception – A Viable Alternative
Your company reception is one of the most important departments in your business. This is where new and existing customers have their first interaction with the company. Hiring a full-time receptionist can be expensive especially...
Why use a Call Answering Service?
Many businesses now outsource their call answering to a third party. This makes sense for several reasons which are outlined below. Allows you and your staff to get on with your core business Answering phones...
Diary management – How to increase your income and reputation
Many small businesses or sole traders have difficulty answering their phone when they are busy with a client or patient. It is considered bad manners to take a telephone call when you are treating a...